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Terms and conditions

Below you will find the terms and conditions for renting our apartments. Please contact Buenos Aires Home & Busines if you have questions or doubts

Booking a Property

Reservations will only be confirmed on receipt of a deposit equivalent to 20% of the intended stay plus the US$ 35 administrative fee.

We use three ways to receive the money transfer: local bank wire to our bank accounts (only for Argentina and Brazil), personally at our office or via Western Union Money Transfer (www.westernunion.com). Note that in all cases, the commissions and the transfers fees will be charged on your end.

Full names, passport numbers, ages and a telephone number of all guests will be submitted previous to entry.

Cancellation or Modification of a Booking Policy

The reservation deposit and the administrative fee will not be refunded if you cancel or modify the dates of your reservation.

Buenos Aires Home & Business will not be held responsible for cancellations or modifications of any reason.

Please verify and confirm your booking dates before making your reservation since it is only valid for the dates you scheduled on your original booking. If there are changes on the dates of your reservation, the former payments will not be refunded. All changes on a reservation involve a new payment.

Payments for accommodations are not refundable.

In case of extension of stay, guests should advise Buenos Aires Home & Business as early as posible in order to ascertain availability of the property and prepare a new contract to cover the additional period.

No-Show Policy

If guests do not check-in on the previously agreed day and have not notified Buenos Aires Home & Business, the reservation will be considered cancelled and treated as so.  

The apartment will be released after 12 hours from the original check-in day.

Administrative Fee

All reservations are subjected to a non-refundable US$ 35 administrative fee.

Check-in and Check-out Charges

Check-in and check-out have no charge except on the following dates when Buenos Aires Home & Business will charge a US$ 35 fee for each check-in or check-out: 24th, 25th, 31st December and 1st January.

Check-in and Check-out Times

Guests should check-in after 2:00pm and check-out before 12:00pm. However, it is posible to adapt the schedules without any charge if the property is available. Please consult us at the time you fill in the booking file. 


Rental Agreement Payment

On arrival, guests will be met by a representative of Buenos Aires Home & Business. After signing the rental agreement and the inventory, guests will be required to pay the total balance of the intended stay and the contingency damage deposit. If for any reason this payment is not cancelled at this time, it will not be possible to check-in and the advance previously paid will not be returned. This payment must be made in cash (US dollars or Euros). 

We do not accept personal checks or credit cards. 

Payments for accommodation are non-refundable. If you decide to shorten the length of your stay, please remember that previously made payments will not be refunded.  

Contingency Damage Deposit

When you sign the rental agreement you will be required to advance the contingency damage deposit that is kept on file by Buenos Aires Home & Business and will be refunded on finalization of the contract provided there are no damages and the property is on good condition. This payment must be made in cash (US dollars, Euros, pesos or reales) or in American Express Travelers Checks. At this time you will also be required to sign a copy of the inventory.

At check-out time, the property owner will meet the guests at the apartment in order to refund the contingency damage deposit; this will be done after checking the general condition of the property and the inventory.

It is understood that the property will be handed back in the same condition as received. In the case of damages or missing items, the corresponding value, as listed in the inventory, will be deducted from the damage contingency deposit.  If the security deposit does not cover the costs of the damages, the guest must pay the difference.

The value of the amount of the refundable security deposit will vary according to the length of your stay and the category of the apartment requested. Except when stated otherwise, the amount will be based on the following chart:

·         Up to 30 days rental – 1 week rate (minimum US$ 300)

·         1 to 6 months rental – 1 month rate

·         More than 6 months rental – 2 months rate

Disclaimer

All landlords have the right to decide not to allow tenants into their properties. In the event that this occurs, we will make alternative arrangements for you.

The use of the property by more guests than allowed will result in the immediate cancellation of the rental agreement.

The guest must inform Buenos Aires Home & Business inmediately if any problem in the operation of the facilities of the property is found so it can be fixed it as soon as possible. The solution of the drawbacks is responsibility of the landlords.
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